Guest Relation Manager

  • Health and Care
  • Full time
  • 2 weeks ago
  • Germany

Job Information

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    Salary Not Specified /
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    No. of Openings 1 opening
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    Job Level : Manager
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    Job Experience : 2 year
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    Job Qualifications Bachelor

Job Description

  • Attend to all guest enquiries, requests and complaints promptly
  • Liaise with the Reception Manager or Senior Management
  • Conduct show rounds when required
  • Have a working knowledge of all Front of House related systems and equipment, Opera and Concept
  • Assist with the training of all Reception staff and monitor performance
  • Provide an efficient and professional service at all times and deal with guest enquiries or complaints either by fax, telephone, letter or in person
  • Be aware of and adhere to health and safety procedures
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